Integrated pest management


Safe for visitors and staff


24/7 online reporting


Non-disruptive treatments


ISO certified and HACCP compliant

Emergency pest control

With a high turnover of visitors, hotels, motels and other accommodation businesses are at increased risk of pest infestations. Attempting pest control without professional help in such a fast-paced environment can have costly and potentially damaging results.

A prevention-first strategy is essential managing pests in hotels. From bedbugs hitching rides on customer suitcases to ants finding your kitchens, all areas of hotels are at risk for pests, so you need a proactive approach.

Allstate’s Routine Pest Prevention Program stops pests well before they become a problem. By implementing an individualised, integrated pest management strategy for your accommodation facility, you can keep guests and staff protected from both pests and unsafe pest control methods.

Common Pests in Hotels





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Integrated pest management

Integrated pest management is a prevention-first approach to pest control, using knowledge of pest behaviour to control them early on.
Allstate’s four-step Routine Pest Management Program uses integrated pest management to ensure your hotel remains safe and continuously compliant.

Step 1: Pest Inspection

Allstate’s trained pest control team will thoroughly inspect your accommodation facility, including:

  • The layout and design of the building
  • How the hotel operates (e.g. how rooms are cleaned and how food is stored and prepared)
  • Looking for entry points and potential pest dwelling areas
  • Checking any previous pest reports
  • Examining the surrounding area for higher-risk environmental factors

Step 2: Pest Control Officer & Team

After the inspection, Allstate will assign you a responsible officer and team to create and execute a personalised strategy.

Step 3: Implement a Unique Pest Control Program

With the knowledge collected during the in-depth inspection, Allstate will provide you with an individualised prevention and treatment program.

The individuality of this plan is important to the success of your pest control. It is designed to prevent and control pests in a way that suits your unique environment.

The plan can include:

  • Prevention management strategies and pest-awareness guidance for staff
  • Advice for suppliers
  • Frequency of future inspections
  • Control methods
  • Advice for managing any environmental risk factors
  • Building and maintenance exclusion practices

Step 4: Access to Allstate Online

Allstate’s remote pest management program also gives you access to the Allstate Online portal.

Using Allstate Online, you can control and oversee pest control in your hotel 24 hours, 7 days a week. Easily view your plan details, download compliance documentation, track and analyse trends, and connect with your pest control team.

Safe for customers and staff

With the safe and discreet methods of control used by Allstate, you can be confident that your customers and staff are safe while your pest management plan is in place.

The Allstate team are certified to meet HACCP standards in food safety and follow all government guidelines and requirements when treating pests in hotels. We only use APVMA approved pesticides, and are ISO9001 certified.

24/7 online reporting

Hotels are a 24/7 business, and your pest control should be too.
With the Allstate Online Portal, you can stay up-to-date on your pest control needs, no matter what time of day. You can:

  • Communicate with your pest control officer
  • Download and view reports and records
  • Access thorough details on your pest management plan
  • View trend analysis
  • Download compliance documents
  • Upload images and documentation

Non-disruptive treatments

We know how important it is to manage pests discreetly, so we offer flexible appointment times for your pest management.

Certifications & Compliance

The Allstate team are highly knowledgeable, experienced pest controllers. We are certified and compliant with Australian standards, including:

  • Food safety standard HACCP
  • Quality standard ISO 9001
  • SAI Global certified as a quality endorsed company
  • Licensed by the SA Government Department of Health
  • Active members of the Australian Environmental Pest Managers Association

Emergency pest control

Although preventative measures are key to pest management in hotels, we know that emergencies happen. If you need emergency pest control for your hotel, you can contact Allstate 24 hours a day, 7 days a week.

Our expert team is ready to help you now